Welcome to the Retail Solutions Scotland Ltd (RSS) Support Centre
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Only Retail Solutions Scotland Customers and Retail Solutions Scotland Staff are authorised to proceed and access our system. If you are not a current customer or staff member please refer to our main website for our contact details: https://www.retailsolutionsscotland.co.uk/
No Login? Call us:
Nairn: 01463 898494
Glasgow: 0141 530 2456
Our staff will create a support ticket for you over the phone and/or create a user login for you to create your own support tickets.
Our offices phone lines are available Monday-Friday 9AM-5.30PM
Please refer to your support contract confirmation email if you have an emergency outside these hours. Our out of hours number will be available for you within the email.
You are not permitted to log in to our site without prior registration and approval from Retail Solutions Scotland Limited.
Warning: Unauthorised access Prohibited: We log and monitor IP addresses and corresponding geolocation information on users attempting to access our site.